WF 5.0 can’t pull floating modules

[jhyder79]

I'm still waiting for PTC to call me on this issue, but I figured I would ask here in case someone else has seen this before...

I have Pro/E Wildfire 5.0 installed on a HP xw4600 workstation. I also have the license server installed on this same workstation since I am the only one using the software. I am able to load Pro/E without any issues but none of the floating modules are available. The LMTools program shows that the licenses are available and can be checked out, but Pro/E refuses to check them out.

 

[harichennai]

Check your installation - Options like IDD, Vericut and all other floating modules should be installed, then only it can claim the modules

 

[amit.dabade]

Hi,


As Hari said run setup again, and at following screen





Click on Edit. then at following screen click on license name as selected "Pro/Cabling" and click on bluearrow in center of this image. File will be moved to location where "Pro/HARNESS-MFG" is. complete setup and you should be all set.





Hope this will solve your problem
Regards,


Amit

 

[paulgress]

I see you tried this on WF4. Please try it on WF5. There you will see it's a problem. It has been confirmed with the Advanced Rendering on Windows and Solaris WF5 releases. It is SPR # 1858847, or follow this link https://www.ptc.com/appserver/cs/view/spr.jsp?n=1858847 . I suspect it may be the same issue or related.

 

[amit.dabade]

Which datecode of wf5?

 

[paulgress]

F000

 

[mgnt8]

I see you tried this on WF4. Please try it on WF5. There you will see it's a problem. It has been confirmed with the Advanced Rendering on Windows and Solaris WF5 releases. It is SPR # 1858847, or follow this link https://www.ptc.com/appserver/cs/view/spr.jsp?n=1858847 . I suspect it may be the same issue or related.

They now have a patch for this bug.

 

[paulgress]

I check at https://www.ptc.com/appserver/cs/view/spr.jsp?n=1858847 and it doesn't specify a patch or any work around. Where did you find out about this patch and/or where is it located.

 

[mgnt8]

I check at https://www.ptc.com/appserver/cs/view/spr.jsp?n=1858847 and it doesn't specify a patch or any work around. Where did you find out about this patch and/or where is it located.

I had a support call on this also. Contact license management and tell them to give you a new license with Advanced Rendering Feature 283. You'll probably be on the phone for an hour but stick with it.

 

[paulgress]

Thanks, I'll give them a call tomorrow morning. Looking at my license.dat file it shows:

#148 1 Pro/ENGINEER Advanced Rendering Wildfire 5.0 Ext perm 2A117157

I would guess then the #148 would be replaced with #283 in the new license file.


Edited by: radelectronics

 

[paulgress]

Yep, that was it. Sorry for hijacking this thread. My license file now includes:

#283 1 Pro/ENGINEER Advanced Rendering Wildfire 5.0 Ext perm 2A117157
#148 1 Pro/ENGINEER Advanced Rendering Wildfire 5.0 Ext perm 2A117157

Advance Rendering now works on WF4 & WF5.

Thanks