Hello all,
I work for very small family owned company. We have 5 licenses.
We are using Intralink 3.3 M020 with Wildfire. We have installed the patches from the dll issue. Everything has been working smoothly for years. Since last month we have been having periodic issues with "Failure to refresh or retake license". I thought it was because of the vault size so I purged all old versions. Saved a ton of space. When it works it is very fast. However, we are still having the "Failure to refresh or retake license". The only way to move forward from this is for the user to reboot their computers. Has anyone experienced this same issue or know of a resolution?
Thanks
I work for very small family owned company. We have 5 licenses.
We are using Intralink 3.3 M020 with Wildfire. We have installed the patches from the dll issue. Everything has been working smoothly for years. Since last month we have been having periodic issues with "Failure to refresh or retake license". I thought it was because of the vault size so I purged all old versions. Saved a ton of space. When it works it is very fast. However, we are still having the "Failure to refresh or retake license". The only way to move forward from this is for the user to reboot their computers. Has anyone experienced this same issue or know of a resolution?
Thanks