Hi, all. Got a general question. Our management has been looking at using Rand for our pro-e tech support, switching from ptc directly. They claim to have great support, etc, etc, but I was just wondering if anyone is currently using them. We were using them years ago, and they were not very useful then (that would be around version 17-18, I guess). I would hope that this has since changed, but would like some verification before shelling out money. Any thoughts (good or bad) would be welcome. Thanks.