Pro/E 2001 crash in IBM AIX

[harichennai]

Hi all,


PROE 2001 (build code 2004290) crashes under many circumstances like refreshing the window, executing map keys, switching windows, while saving..


I have done a preliminary survery of the hard ware setup(source of this checklist is anotherthread, thanks to that guy)and here it is below;


Is ALL your hardware certified or supported for the version of Pro/E you are running.
1GB RAM , 3 GB swap space , 16 GB harddisk freespace
Is your graphics card certified or supported.
Please give graphics card info GXT6500P
Is your graphics driver version PTC certified. (newer is not always better)
Please give graphics card driver info OpenGL 6500P
Have you configured your graphics driver for Pro/E.
Please give answer yes
What OS and Service Pack are you running.
AIX 5.1 ML 4
Was the OS a clean install or an upgrade from a different OS Clean install
clean install
Is the OS a true install or just a generic image loaded by your IT department or non PTC-certified vendor
No, it is a generic image loaded
Is Pro/E installed locally or is it a network install.
Yes, Local Installation
Are your working files local or on a network share.
Yes, Local in Workspace
Is trail.txt and regen directory written locally or on a network share.
Yes, It is wirtten locally in /temp
Is your build code of Pro/E up to date (newer is not always better)
2004290, a very stable build code
Is your current install of Pro/E an update of an earlier build code or is it a clean or parallel install.
yes, an update
Have you ONLY one Pro/E <loadpoint>\bin variable in your User (and system) path environmental variables.
Yes , only one load point
Have you tried running vanilla Pro/E (No config.pro config.sup config.win menu_def.pro etc.) to isolate potential problems in these files
NO
Have you tried win32_gdi instead of OpenGL
NO



Is your paging file(s) bigger than your RAM
yes, 3 GB vs 1 GB


The amchine does not throw our any .err file but some error lines in .proi.log as below;


X Error of failed request: BadWindow (invalid Window parameter)


Major opcode of failed request: 15 (X_QueryTree)


Resource id in failed request: 0x4c08056


Serial number of failed request: 251726





what is the problem???


please help, thanks

 

[kumarmps]

Hi Hari,


Try with a freshinstallation of AIX and graphic driver and vanila proe....


may be it will give you an idea where things are wrong....





-Selva