WF4 When?

[sip]

Hi all,


Does anyone know when the official release of WF4 is supposed to be?


Sip

 

[cadzilla]

Released TODAY

 

[dr_gallup]

Well, the product calendar says it was released Jan 21 but you can not order or download it yet. What's up with that?

 

[dr_gallup]

Anybody got it yet? If so how? I still don't see it available at Order or Download Software Updates.

 

[cbenner]

Reseller was here yesterday and told us the release date is the date the CD ROM's go out. It will be available for download in roughly a week.

 

[dr_gallup]

Do you have to be on Platinum maintenance or something to get the mailing? I don't recall ever getting a new release automatically.

 

[cbenner]

That I'm not sure of... sorry.

 

[mgnt8]

Anybody got it yet? If so how? I still don't see it available at Order or Download Software Updates.

I completed the download today and am up and running. I'm going to check to see if they fixed all the preproduction bugs.

 

[dr_gallup]

Anybody got it yet? If so how? I still don't see it available at Order or Download Software Updates.

I completed the download today and am up and running. I'm going to check to see if they fixed all the preproduction bugs.

What did you download? The only WF4 I see is C010, not F000.

 

[mgnt8]

I downloaded F00 from this page









Edited by: mgnt8

 

[dgs]

Hmmm, you must have some sort of special licensing, I can't get it. My download page shows Pre-production C010 only.

 

[mgnt8]

Not that I'm aware of. What special license would allow me to download the new release a week early? Seriously, I'm looking at the page right now and there's F000 available for everybody to download. Surely someone else is able to do it...HELLO?

 

[dr_gallup]

I downloaded F00 from this page

That's fascinating. When I click on your link I get "Document Not Found".

 

[dgs]

I put in a call to PTC. From what I could understand from the tech support guy (heavy Indian accent, very hard to understand), my account needs to be 'upgraded'. I couldn't communicate with him well enough to ask what that meant. I'm supposed to get a call about it from another department later.

 

[paulgress]

I had the same trouble. When I went to the download page all that would show was the Pre-release. For me to get it offered on the download page, I had to open a call # 6060158. Withen 1 hour it is now offered on my download page. I explained to the support person, this call was for why do I need to call support to get it added, but all he did was turn a deaf ear and just upgraded the database.

To me, the real issue is why must I log a call.

Paul

 

[mgnt8]

That's fascinating. When I click on your link I get "Document Not Found".

Something's up. You on maintenance?

 

[dr_gallup]

That's fascinating. When I click on your link I get "Document Not Found".

Something's up. You on maintenance?

Yes but we only have "Gold". You must have "Enterprise ". I see "Enterprise" gets priority shipment of new releases.

http://www.ptc.com/support/maintenance/index.htm

 

[dgs]

I never got a call, but TADA!, it's now there.


Weird.

 

[mgnt8]

Nope, I'm gold also. I would call and complain.
Edited by: mgnt8

 

[John Shields]

I opened a call yesterday. This morning I could still not see it. I added acomment to the call on line asking if the people who could see it were paying more maintenace than we were. Within an hour I could see the F000 code. My call had also changed to resolved. Clearly they know what it takes to enable this. I guess the squeaky wheel gets the oil.