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Pro-E and Intralink crash

2boys

New member
If I have more than 5 sessions open, Wildfire locks up
my PC. I have to reboot. Then I have to get everyone out of Intralink
and Wildfire and reboot the Oracle server. Is there a better way to
unlock the license files after a user crash?
 
Tell us more about your environment? OS, processors, memory, graphics cards, etc., on both the workstations and servers.
 
Workstation is XP with SP2, 3.4 Gz, 2.00 GB of RAM, graphics -ATI FireGL V5100 memory size - 128 MB, 2-Xeon processors with HT.


Server is a Windows 2003 server, the drive that holds the Database has capacity of 191 GB and 10.6 GB is used.


Hope this helps.
 
Go onto the licence server (flexlm or other) and stop and restart the licence manager. You do not have to restart the server.


Tofflemire
 
I have tried this several times, it doesn't clear the license. I have tried to run ptcflush.bat. Not sure what that does but I thought it would flush the licenses. That didn't work either.. Any other suggestions??
 
It is not the ptcflush.bat that I am talking about. There is a license manager program. You go into one of the tabs and pick Stop, wait 10 seconds and click start, you can then check it.


Tofflemire
 
:\Ptc\dataserver\oracle\bin\dbstop_ilink.bat and :\Ptc\dataserver\oracle\bin\dbstart_ilink.bat is this what you are talking about?
 
Sorry for the confusion, I am a new administrator and trying to learn as much as I can, do you mean :\PTC\flexlm\bin\ptcshutdown.bat and :\PTC\flexlm\bin\ptcstartserver.bat?
 
Use ptcflush, this should work. First type in ptcstatus to get a list current license useage, with IDs. Then just type ptcflush with no arguments. It will give you an example of how to type a flush statement. By the way 5 sessions of wildfire is too much to be running at once. Are you sure you don't mean 5 windows (objects) of wildfire?
 
Yes, I mean windows... sorry...


What do you mean, 'Type ptcflush witn no arguments'? Are you talking about in the ptcstatusscreen?


When I run ptcflush.bat, it happens quick and then closes. Doesn't allow me to enter anything!
 
You shall do it in a dos window


Afterwards you shall type ptcstatus in order to see the actual feature, license server, port and handle.
 

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