There has been plenty of PTC bashing from its customers, much along the lines of customer support, license agreements/maintenance, and the general direction the company is heading. I would like to know if these concerns/gripes are limited to PTC, or is it pretty typical across the CAD/MCAD/CAE/CAM industries? How do other companies compare with PTC in their customer's distrust and disgust? Is PTC the only one with disgruntled customers? How do other customers feel about their CAD company's direction/support/maintenance?