Help with Wildfire 2.0 installation

• Dec 24, 2005

• #1

A

ankur_fox

New member

After I installed pro/ENGINEER wildfire 2.0 on my PC and tried running it for the first time, the following error message was generated:


"pro/engineer configuration file open error"


Unable to launch pro/ENGINEER because no valid configuration (*.psf) files were found. Please run "ptcsetup" from your installation "bin" directory & create a PTC startup file. This is needed for pro/ENGINEER to lanch successfully


Please help. I cannot sort out this problem.

 

• Dec 25, 2005

• #2

I

Israr

Active member

Don't post the same question two times.


Uninstall Pro/Engineer and reinstall it. Depends which maintenance release you are installing and which operating system you are having.


May be you are having license error or lan card error.


Israr
Edited by: Israr

 

• Dec 25, 2005

• #3

A

ankur_fox

New member

I am using winXP Pro. I reinstalled it. now i got this.....
<DIV>license request failed for feature PROE_200:51:
Fatal licensing error: No valid license servers available</DIV>
<DIV></DIV>
<DIV>Does this mean I now have to buy a new license??</DIV>

 

• Dec 25, 2005

• #4

I

Israr

Active member

If you have bought this license it must work.


May be te license is nodelocked one and you have selected server license while installing the license.


If you need further help send me your licnse file and I will tell you what is the problem.


Educational licenses don't work with commercial software and the converse is true as well.


My email address is: [email protected]


Israr

 

• Dec 25, 2005

• #5

B

Brian_Adkins

Moderator

Call PTC Technical support and they will be glad to help you through the installation process:


1-800-4-pro-help

 

• Dec 28, 2005

• #6

A

ankur_fox

New member

Now there's a new problem. I sorted out the license matter. I have various prt files which were created using an educational version of pro/ENGINEER. However, i cannot open these using the version installed on my machine. The message i get is:


The file was created with an educational version of pro/ENGINEER & is not compatible with the version of pro/ENGINEER you are running.



Is this problem typical??

 

• Dec 29, 2005

• #7

C

caddie

New member

Yes, you can not mix files created with educational and commerciallicenses.

 

• Dec 30, 2005

• #8

P

paulcunningham3

New member

Transfer files via some form of data transalation format either step or igs formats are most common, however you will need access to the the machine with the student version which they where created on to make the new files, you will lose all mapped features doing this however you will have the model


cheers