time delay in annotation editing

[coggs]

Wildfire 5.0, Date Code M020, Windows XP Pro 2002 Service Pack 3


In thedrawing mode of Wildfire our engineering and design group is experiencing a temporary system hold (windows hourglass "wait" icon) when editing existing annotation on a drawing. This happens only the first time after opening Wildfire and the delay is anywhere from 5 to 12 minutes in length. Subsequent editing of text/dimensions behaves as would be expected, but when a group of 15 people have to wait this length of timeat least once a day it's become rather problematic.


PTC tech support suggested changing the graphics setting in the config.pro from OpenGL to Win32 but that did nothing to help that issue and seemed to slow down other operations.

 

[moriarty]

We dont see this with WF5.0 M040 XP Pro 2002SP2.


What sort of annotation?


Does it do it with a newly created drawing or old drawings done in previous WF versions?
Edited by: moriarty

 

[coggs]

>what sort of annotation<


Text notes, dimensions, balloons, table fields, etc. Pretty much any annotation.


We see this on any drawing. Evennewly created ones.


Only happens the first time you have entered WF. Double click on the annotation to bring up the Note or Dimensions Properties box and everything locks up for several minutes, then functions as would be expected. Everything is fine from then on - until you exit WF or it crashes and needs to be restarted.

 

[eddie]

Running Wildfire 5.0, Date Code M020, Windows XP Pro 2002 Service Pack 3. Not sure if it makes a difference but we, in addition, are also using Windchill PDMlink.


I have not experienced that particular problem. I know this does not help other than to confirm it is possible for it to work correctly. We all know that sometimes there are things that go bump in the software thatare built in.