Intralink Client - Firewall Exceptions

[mdristy]

I have installed Intralink 3.4 (M020) Client on a client computer. The only way I can launch and log into it successfully is by turning off the firewall on the Intralink Server computer.


What firewall exceptions (ports, programs) do I need to set (on the Server computer and on the client computer) in order to get Intralink to launch successfully on the client machines without completely turning off the firewall on the server?


Thanks.

 

[Pellerin]

I think I remember Intralink needing port 7777 open in the firewall.
Try setting your firewall to allow Intralink to use this port.<?:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" />

 

[mdristy]

Thanks, I did try this. I also have ports 1521, 1525, and 7788 open.


Unfortunately, it still doesn't work without fully turning off the firewall.


Are there any Intralink related programs that should also be added to the Exceptions list?


PTC tech support has not mentioned any.

 

[Pellerin]

If you edit the BAT file that starts the Intralink client it sets a port number of 1239 for PTCNMSPORT

 

[mdristy]

I checked the Intralink Client batch files on both the client and server machines. They both already had PTCNMSPORT set to 1239.


Then I added Port 1239 to the firewall Exception list on both the Server and Client machines. This did not solve the problem.


But thanks for trying.

 

[mdristy]

The problem was fixed by adding the following executables to the server's firewall exceptions list:


nfsserv.exe


nmsd.exe


oracle.exe


TNSLSNR.exe


Plus, the following ports are also on the exception list: 1239, 1521, 1525, 3617, 4814, 7777, 7788. (I don't know if they all have to be, though)


In all cases I set the Scope to "My network (subnet) only."