Constantly crashing

[Erich with an H]

Ok I've been posting in the Rant & Rave about this, but now I want some constructive feedback.


I can reliably crash Pro/E every other time I attempt to do anything involving a drawing symbol. It doesn't matter if I select via drop down menu, or click on the symbol inthe drawing space. Every other time Pro/E shut down.


I'm on wildfire 2.0 date code M200. This is really starting to get to me. I need a solution quick!

 

[magneplanar]

Erich,

Have you looked into your config files for some of these issues? All of the conference rooms here have no config files, and they all crash in much the same way as you describe. I can go a week without a crash when I use my config on the same machine.
and the crashes are related to issues not related to pro-e itself.
Get someone to look over yours if you have not done so already...

just a thought...

cheers,

M

 

[Erich with an H]

What specifically should I be looking for in the config? Is there one of those hidden settings PTC likes to use, one for 'default_totally_worthless_program' or some such thing? Seriously though, what would be the config setting I should look out for?
Edited by: Erich with an H

 

[magneplanar]

Erich,

This is what I tell my coworkers:

1) Hide the configs you have and see what happens without configs. If it gets better than your configs are suspect. If the crashing stays the same then you may have hardware or driver issues. If it gets worse then you should see if there are other configs interfering like a config.sup
2) Look for std.out files and open them to see the issues.
3) Read your trail files
4) run a check at olaf corten's site. he has links for most of the config files and software versions of pro-e so you can see if there are conflicts

start with that...

cheers,

M

 

[mjcole_ptc]

Good tips magneplanar I would also suggest checking the std.err file as well as std.out.

I would also suggest trying to narrow down the problem by creating an empty drawing and trying to recreate the crash by using symbols. It may be due to other things in the drawings you are working on when you see the crash.

Are you able to use Edit > Transform > Translate and Copy or Alt+E N C to make a copy of your symbol in the new location and then use edit attachment to relocate the leader? When using this function you must enter a number that is >= 1 for number of copies if you just click middle button it aborts the copy so be careful of this.

Hopefully this Transform work around works for you but if not, Start a new session of Pro/E which opens the drawing and recreates the problem and when pro/e crashes save your trailfile.txt.300 or whatever you are up to now as a regular text file like proe_wf2_m200_drawing_custom_symbol_crash.txt and you can send this to tech support to help them resolve the cause of your problem. Or if you can recreate the problem in a created drawing send them that one.

Michael

 

[Erich with an H]

I don't speak Greek.


I have enough trouble just operating Pro/E, now I have to debug it. C'mon. Give me some more specifics here...what am I looking for in my std.out file, or the trail file. What do the errors mean when I run the OCUS check at Olaf's. I'm a mechanical engineer not a software engineer. There isdifference ya'know (something I think PTC doesn't).


I don't mean to be so testy, but I've about had enough of the inablity to be productive using Pro/E, between all the failures, lack of help/tutorials, and no trainig from my employer I'm ready to give up.


Here's a new one for you...twice today in drawing sheets Pro/E has locked up. Locked up to the point where I actually had to UNPLUG my computer to restart it. I'm not thrilled.

 

[mjcole_ptc]

Erich,

Do you have no IT department and do other users have the intense amount of problems you seem to. If they don't then they probably went
through some of the ones you are going through already.

What specifically should I be looking for in the config? Is there one of those hidden settings PTC likes to use, one for 'default_totally_worthless_program' or some such thing?

Please send me a Private Message using the PM link below any of my posts and give me an email I can send a full list of Wildfire 2 config options to.

My guess is it's your pro_symbol_dir option but it may be any symbol or directory option. While in the Options dialog for your config.pro file there is a Find Button on the lower left that you can hit before or after typing in a key word like symbol or dir which is a common ending for any settings regarding settings directory. When you hit find you'll be shown settings that contain the keyword as well as an option to search setting descriptions. If you want hidden options as well use http://proesite.com/UTIL/view_config.html and select Wildfire 2 or what ever version you are using.
These settings are normally hidden because of unresolved bugs in the functionality that are usually addressed in later versions. If PTC advertised these settings then customers may start using them and cause problems in their parts that they'd blame PTC for, so use them at your own risk. Other companies release there buggy functionality directly to their customers like Catia V5 which adds to much functionality changes in each Release version and has tons of Quality Issues.

I understand that you are frustrated with the software but please don't take it out on us. Most people here are glad to help but not every problem is as simple a solution.

How about posting the contents of your std.err and std.out files here so people can help decode them. They most likely have errors like Symbol Directory can't be found or similar failures. Also the trail files that are created during every session trail.txt.1 .2 .3 etc. are usually found in your start directory or the directory specified by option
trail_dir Path
and show all the commands performed by you while in session along will all message line text. such as the following
!%CPThe highlighted 19 constraint(s) and 2 dimension(s) conflict. Select one to delete or convert.

Other people at your company must have used symbols at some point why don't you just get your config files from someone who doesn't seem to crash Pro/E every time they use symbols.

You also haven't fully explained your problem other than you hate Pro/E which leaves us guessing at the problem and there could be many such as symbol directory path not being specified properly. These shouldn't be your problems to solve but nevertheless if you ask people who know more about Pro/E than you do there is no call to get snippy.

How big is the drawing you're working on?Have you tried recreating the problem in a simpler drawing?How many models Parts Assemblies and other Drawings do you have in session?

I asked the last question because Pro/E is more likely to crash with more objects in memory. If you have 10-20 screens open you are really testing Memory limits of the system. Try to work on as few parts or drawings at one any time.
Or use File > Erase > Not Displayed to clear other objects out of memory.

In the universe all matter falls into 2 catagories: things that need to
be fixed, and things that will need to be fixed after I've had a chance
to play with it for a few minutes!

It seems that for you those Few Minutes are lasting a long time.
I hope you can get this problem sorted out soon.

Michael

Edited by: mjcole_ptc

 

[dr_gallup]

While I have no doubt that it is possible to create config files that cause crashes, I don't think it happens very often. Most likely it is a video card/driver problem.

1) Are you running on PTC certified hardware and drivers? If not WTF not? That will fix 95% of the problems.

2) Do you have paid support? If so then contact PTC support and get them to sort out the problem. I know, I know, you are going to get contacted by someone who speaks Engrish as a 3rd language and you will have to explain over and over what the problem is but it is still your best chance of resolving the problem.

 

[Erich with an H]

Questions first, file text to follow:


1) My config files were taken from another user, and no one else has encountered this particular failure here before. I have asked for help, people are looking into it, but no one seems to know about this issue.


2) Problem: Pro/E will instantly shut itself down every other time I attempt to edit a drawing symbol (place a new one, or edit a property). The count is compounding, ie; if I make an edit in one drawing then the next edit will cause the failure regardless of which drawing it is in or if I ereased no displayed, etc. The problem occurs regardless of the method used to iniate the edit (mouse click>properties, or menu bar Insert>drawing symbol).


3) Drawing size does not appear to be a problem. I would not call the files I'm working on large, and the problem occurs on ANY and ALL files.


4) The error occurs regardless of what is or is not open, and is not dependant on the number of drawings open either. I can duplicate it with a single drawing open, no other program windows active, or with everything I can think of up and running.





TRAIL.TXT:


!trail file version No. 1301
!Pro/ENGINEER TM Wildfire 2.0 (c) 2004 by Parametric Technology Corporation All Rights Reserved.
< 0 1.147259
< 0 0.973037
~ Activate `main_dlg_cur` `main_dlg_cur`
< 0 0.902000
< 0 0.902000
< 0 0.902000
~ Trail `main_dlg_w1` `bwTheBrowser`\
`Load Complete`
~ Trail `main_dlg_w1` `bwTheBrowser` \
`Click IDageLoadedButton`
~ Timer `UI Desktop` `UI Desktop` \
`prowt_exec_script_timer`
~ Trail `main_dlg_w1` `bwTheBrowser` \
`Click IDageRenderedButton`
~ Timer `UI Desktop` `UI Desktop` \
`prowt_open_timer`
!Command ProCmdModelOpenExe was pushed from the software.
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!%CWReference of datum outline (id 3058) is no longer in geometry; using default.
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!%CIRegenerating RD-5-10425-0-375 feature 2 out of 3 ...
!%CIRegenerating RD-5-10425-0-375 feature 3 out of 3 ...
!%CIRegeneration completed successfully.
!04-Oct-07 06:49:45 End wtws://bail.reddotcorp.com/R-7040/RD-5-10425-0-375<RD-5-1 0425>.prt.1
!04-Oct-07 06:49:45 Start wtws://bail.reddotcorp.com/R-7040/RD-5-8345-4-9200.prt|1.1
!04-Oct-07 06:49:45 End wtws://bail.reddotcorp.com/R-7040/RD-5-8345-4-9200.prt|1.1
!04-Oct-07 06:49:45 Start wtws://bail.reddotcorp.com/R-7040/RD-5-8345-10.prt|-.1
!04-Oct-07 06:49:45 End wtws://bail.reddotcorp.com/R-7040/RD-5-8345-10.prt|-.1
!04-Oct-07 06:49:45 Start wtws://bail.reddotcorp.com/R-7040/RD-1-2527-0.prt|-.7
!04-Oct-07 06:49:45 End wtws://bail.reddotcorp.com/R-7040/RD-1-2527-0.prt|-.7
!04-Oct-07 06:49:45 Start wtws://bail.reddotcorp.com/R-7040/RD-1-3292-0.prt|-.1
!04-Oct-07 06:49:45 End wtws://bail.reddotcorp.com/R-7040/RD-1-3292-0.prt|-.1
!04-Oct-07 06:49:45 Start wtws://bail.reddotcorp.com/R-7040/RD-1-3293-0.prt|-.1
!04-Oct-07 06:49:45 End wtws://bail.reddotcorp.com/R-7040/RD-1-3293-0.prt|-.1
!04-Oct-07 06:49:45 Start wtws://bail.reddotcorp.com/R-7040/RD-1-3294-0.prt|-.1
!04-Oct-07 06:49:45 End wtws://bail.reddotcorp.com/R-7040/RD-1-3294-0.prt|-.1
!04-Oct-07 06:49:45 Start wtws://bail.reddotcorp.com/R-7040/RD-1-3295-0.prt|-.1
!04-Oct-07 06:49:46 End wtws://bail.reddotcorp.com/R-7040/RD-1-3295-0.prt|-.1
!04-Oct-07 06:49:46 Start wtws://bail.reddotcorp.com/R-7040/RD-5-4606-0.prt|G.1
!04-Oct-07 06:49:46 End wtws://bail.reddotcorp.com/R-7040/RD-5-4606-0.prt|G.1
!04-Oct-07 06:49:46 Start wtws://bail.reddotcorp.com/R-7040/RD-1-3301-0.prt|-.1
!04-Oct-07 06:49:46 End wtws://bail.reddotcorp.com/R-7040/RD-1-3301-0.prt|-.1
!04-Oct-07 06:49:46 Start wtws://bail.reddotcorp.com/R-7040/RD-5-12014-0.asm|A.1
!04-Oct-07 06:49:46 Start wtws://bail.reddotcorp.com/R-7040/MOTOR_512014.prt|-.2
!04-Oct-07 06:49:46 End wtws://bail.reddotcorp.com/R-7040/MOTOR_512014.prt|-.2
!04-Oct-07 06:49:46 Start wtws://bail.reddotcorp.com/R-7040/BLW_MTR_RT_512014.prt|-.2
!04-Oct-07 06:49:46 End wtws://bail.reddotcorp.com/R-7040/BLW_MTR_RT_512014.prt|-.2
!04-Oct-07 06:49:46 Start wtws://bail.reddotcorp.com/R-7040/BLW_MTR_LT_512014.prt|-.1
!04-Oct-07 06:49:47 End wtws://bail.reddotcorp.com/R-7040/BLW_MTR_LT_512014.prt|-.1
!04-Oct-07 06:49:47 Start wtws://bail.reddotcorp.com/R-7040/MOTOR_RETAIN_512014.prt|-. 1
!04-Oct-07 06:49:47 End wtws://bail.reddotcorp.com/R-7040/MOTOR_RETAIN_512014.prt|-. 1
!04-Oct-07 06:49:47 Start wtws://bail.reddotcorp.com/R-7040/MOTOR_RTNR_BTM-512014.prt| 1.2
!04-Oct-07 06:49:47 End wtws://bail.reddotcorp.com/R-7040/MOTOR_RTNR_BTM-512014.prt| 1.2
!04-Oct-07 06:49:47 End wtws://bail.reddotcorp.com/R-7040/RD-5-12014-0.asm|A.1
!04-Oct-07 06:49:47 Start wtws://bail.reddotcorp.com/R-7040/RD-5-9014-0-10.prt|-.3
!04-Oct-07 06:49:47 End wtws://bail.reddotcorp.com/R-7040/RD-5-9014-0-10.prt|-.3
!04-Oct-07 06:49:47 Start wtws://bail.reddotcorp.com/R-7040/RD-5-5965-0.prt|-.1
!04-Oct-07 06:49:47 End wtws://bail.reddotcorp.com/R-7040/RD-5-5965-0.prt|-.1
!04-Oct-07 06:49:47 Start wtws://bail.reddotcorp.com/R-7040/RD-5-7331-0.prt|-.3
!04-Oct-07 06:49:47 End wtws://bail.reddotcorp.com/R-7040/RD-5-7331-0.prt|-.3
!04-Oct-07 06:49:47 Start wtws://bail.reddotcorp.com/R-7040/RD-5-12474-0.prt|-.1
!04-Oct-07 06:49:47 End wtws://bail.reddotcorp.com/R-7040/RD-5-12474-0.prt|-.1
!04-Oct-07 06:49:47 Start wtws://bail.reddotcorp.com/R-7040/RD-1-3311-0.prt|-.1
!04-Oct-07 06:49:47 End wtws://bail.reddotcorp.com/R-7040/RD-1-3311-0.prt|-.1
!04-Oct-07 06:49:47 Start wtws://bail.reddotcorp.com/R-7040/RD-5-8980-1-20<RD-5-898 0>.prt.1
!04-Oct-07 06:49:47 Start wtws://bail.reddotcorp.com/R-7040/rd-5-8980.prt|-.11
!04-Oct-07 06:49:48 End wtws://bail.reddotcorp.com/R-7040/rd-5-8980.prt|-.11
!%CIRegenerating RD-5-8980-1-20 feature 9 out of 12 ...
!%CIRegenerating RD-5-8980-1-20 feature 10 out of 12 ...
!%CIRegenerating RD-5-8980-1-20 feature 11 out of 12 ...
!%CIRegenerating RD-5-8980-1-20 feature 12 out of 12 ...
!%CIRegeneration completed successfully.
!04-Oct-07 06:49:48 End wtws://bail.reddotcorp.com/R-7040/RD-5-8980-1-20<RD-5-898 0>.prt.1
!04-Oct-07 06:49:48 Start wtws://bail.reddotcorp.com/R-7040/RD-1-2537-0.prt|A.3
!04-Oct-07 06:49:48 End wtws://bail.reddotcorp.com/R-7040/RD-1-2537-0.prt|A.3
!04-Oct-07 06:49:48 Start wtws://bail.reddotcorp.com/R-7040/RD-1-3296-0.prt|A.6
!04-Oct-07 06:49:48 End wtws://bail.reddotcorp.com/R-7040/RD-1-3296-0.prt|A.6
!04-Oct-07 06:49:48 Start wtws://bail.reddotcorp.com/R-7040/RD-5-9896-5_6_R_7040.prt|- .1
!04-Oct-07 06:49:48 End wtws://bail.reddotcorp.com/R-7040/RD-5-9896-5_6_R_7040.prt|- .1
!04-Oct-07 06:49:48 Start wtws://bail.reddotcorp.com/R-7040/RD-5-4053-0<ES-078>. prt.1
!04-Oct-07 06:49:48 Start wtws://bail.reddotcorp.com/R-7040/es-078.prt|AD.3
!04-Oct-07 06:49:48 End wtws://bail.reddotcorp.com/R-7040/es-078.prt|AD.3
!%CIRegenerating RD-5-4053-0 feature 4 out of 5 ...
!%CIRegenerating RD-5-4053-0 feature 5 out of 5 ...
!%CIRegeneration completed with 5 suppressed feature(s) or component(s).
!04-Oct-07 06:49:48 End wtws://bail.reddotcorp.com/R-7040/RD-5-4053-0<ES-078>. prt.1
!04-Oct-07 06:49:48 Start wtws://bail.reddotcorp.com/R-7040/RD-5-3880-FLT.prt|B.3
!04-Oct-07 06:49:49 End wtws://bail.reddotcorp.com/R-7040/RD-5-3880-FLT.prt|B.3
!04-Oct-07 06:49:49 Start wtws://bail.reddotcorp.com/R-7040/RD-1-3316-0.prt|-.3
!04-Oct-07 06:49:51 End wtws://bail.reddotcorp.com/R-7040/RD-1-3316-0.prt|-.3
!04-Oct-07 06:49:51 Start wtws://bail.reddotcorp.com/R-7040/RD-5-6935-0_750DIA.prt|1.2
!04-Oct-07 06:49:51 End wtws://bail.reddotcorp.com/R-7040/RD-5-6935-0_750DIA.prt|1.2
!04-Oct-07 06:49:51 Start wtws://bail.reddotcorp.com/R-7040/RD-1-3222-0P.asm|A.3
!04-Oct-07 06:49:51 End wtws://bail.reddotcorp.com/R-7040/RD-1-3222-0P.asm|A.3
!04-Oct-07 06:49:51 Start wtws://bail.reddotcorp.com/R-7040/RD-1-2523-0P.asm|A.1
!04-Oct-07 06:49:51 End wtws://bail.reddotcorp.com/R-7040/RD-1-2523-0P.asm|A.1
!04-Oct-07 06:49:52 Start wtws://bail.reddotcorp.com/R-7040/RD-1-3225-0P.asm|1.2
!04-Oct-07 06:49:52 End wtws://bail.reddotcorp.com/R-7040/RD-1-3225-0P.asm|1.2
!04-Oct-07 06:49:52 Start wtws://bail.reddotcorp.com/R-7040/RD-5-12458-0P.asm|1.1
!04-Oct-07 06:49:52 Start wtws://bail.reddotcorp.com/R-7040/RD-5-12458-0_MOTOR.prt|A.1
!04-Oct-07 06:49:52 End wtws://bail.reddotcorp.com/R-7040/RD-5-12458-0_MOTOR.prt|A.1
!04-Oct-07 06:49:52 Start wtws://bail.reddotcorp.com/R-7040/RD-5-12458-0_BLW_MTR_RT.pr t|A.1
!04-Oct-07 06:49:52 End wtws://bail.reddotcorp.com/R-7040/RD-5-12458-0_BLW_MTR_RT.pr t|A.1
!04-Oct-07 06:49:52 Start wtws://bail.reddotcorp.com/R-7040/RD-5-12458-0_BLW_MTR_LT.pr t|A.1
!04-Oct-07 06:49:52 End wtws://bail.reddotcorp.com/R-7040/RD-5-12458-0_BLW_MTR_LT.pr t|A.1
!04-Oct-07 06:49:52 Start wtws://bail.reddotcorp.com/R-7040/RD-5-12631-0.prt|1.2
!04-Oct-07 06:49:53 End wtws://bail.reddotcorp.com/R-7040/RD-5-12631-0.prt|1.2
!04-Oct-07 06:49:53 End wtws://bail.reddotcorp.com/R-7040/RD-5-12458-0P.asm|1.1
!ProgressBarDlg: Regen Started
~ Timer `UI Desktop` `UI Desktop` \
`EmbedBrowserTimer`
!%CWWARNING: Component 100 is currently frozen. Using previous placement.
!%CWWARNING: Component 125 is currently frozen. Using previous placement.
!%CWWARNING: Component 287 is currently frozen. Using previous placement.
!%CWWARNING: Component 191 is currently frozen. Using previous placement.
!%CWWARNING: Component 412 is currently frozen. Using previous placement.
!%CWWARNING: Component 953 is currently frozen. Using previous placement.
!ProgressBarDlg: Regen Completed
!04-Oct-07 06:49:54 End wtws://bail.reddotcorp.com/R-7040/RD-1-3230-0.asm|B.12
!04-Oct-07 06:49:54 Start wtws://bail.reddotcorp.com/R-7040/D_NEW.frm|-.5
!%CWRetrieved object was previously saved with display.
!04-Oct-07 06:49:55 End wtws://bail.reddotcorp.com/R-7040/D_NEW.frm|-.5
!04-Oct-07 06:49:55 End wtws://bail.reddotcorp.com/R-7040/rd-1-3230-0.drw|B.11
< 0 0.857000
< 0 0.857000
~ Activate `main_dlg_cur` `main_dlg_cur`
>M PglBut ProeWin0 586 502 1 1 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 586 502 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_dwn_CB ProeWin0 586 502 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_mouse_move_CB ProeWin0 586 502 c0 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_mouse_move_CB ProeWin0 586 502 c0 1 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 586 502 8 0 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 586 502 8 0 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_up_CB ProeWin0 586 502 8 0 857 0 0 764 1280 0 0 1024 13
@ sel view 0
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0
@ sel view 2
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0
@ sel view 1
-4.241805 0.091192 8.729429 1.614424 9.546146 0.684757
-8.579329 1.751268 -4.187163 324.927913 516.024708 -367.426699 1.000000 0.000000 0
@ draft item: 59
31 49 0 -1 -1 9 -1 -1 0.000000
@ stack idx 0
>M PglBut ProeWin0 586 502 100 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_dc_CB ProeWin0 586 502 100 1 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 586 502 8 0 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 586 502 8 0 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_up_CB ProeWin0 586 502 8 0 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 587 516 1 1 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 587 516 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_dwn_CB ProeWin0 587 516 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_mouse_move_CB ProeWin0 587 516 c0 1 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 587 516 8 0 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 587 516 8 0 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_up_CB ProeWin0 587 516 8 0 857 0 0 764 1280 0 0 1024 13
@ sel view 0
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0
@ sel view 2
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0
@ sel view 1
-4.241805 0.091192 8.729429 1.614424 9.546146 0.684757
-8.579329 1.751268 -4.187163 324.927913 516.024708 -367.426699 1.000000 0.000000 0
>M PglBut ProeWin0 599 290 1 1 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 599 290 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_dwn_CB ProeWin0 599 290 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_mouse_move_CB ProeWin0 599 290 c0 1 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 599 290 8 0 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 599 290 8 0 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_up_CB ProeWin0 599 290 8 0 857 0 0 764 1280 0 0 1024 13
@ sel view 0
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0
@ sel view 2
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0
@ sel view 1
-4.241805 0.091192 8.729429 1.614424 9.546146 0.684757
-8.579329 1.751268 -4.187163 324.927913 516.024708 -367.426699 1.000000 0.000000 0
@ draft item: 59
31 50 0 -1 -1 9 -1 -1 0.000000
@ stack idx 0
>M PglBut ProeWin0 599 290 100 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_dc_CB ProeWin0 599 290 100 1 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 599 290 8 0 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 599 290 8 0 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_up_CB ProeWin0 599 290 8 0 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 629 293 1 1 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 629 293 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_dwn_CB ProeWin0 629 293 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_mouse_move_CB ProeWin0 629 293 c0 1 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 629 293 8 0 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 629 293 8 0 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_up_CB ProeWin0 629 293 8 0 857 0 0 764 1280 0 0 1024 13
@ sel view 0
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0
@ sel view 2
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.000000 0.000000 0
@ sel view 1
-4.241805 0.091192 8.729429 1.614424 9.546146 0.684757
-8.579329 1.751268 -4.187163 324.927913 516.024708 -367.426699 1.000000 0.000000 0
>M PglBut ProeWin0 599 306 10c0 0 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 599 306 1000 0 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 594 287 1 1 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 594 287 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_dwn_CB ProeWin0 594 287 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_mouse_move_CB ProeWin0 594 287 c0 1 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 594 287 8 0 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 594 287 8 0 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_up_CB ProeWin0 594 287 8 0 857 0 0 764 1280 0 0 1024 13
@ sel view 0
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.562500 0.000000 0
@ sel view 2
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.562500 0.000000 0
@ sel view 1
-4.241805 0.091192 8.729429 1.614424 9.546146 0.684757
-8.579329 1.751268 -4.187163 324.927913 516.024708 -367.426699 1.562500 0.000000 0
@ draft item: 56
213 50 0 0 0 0 0 -1 0.000000
@ draft item: 59
31 50 0 0 0 0 -1 -1 0.000000
@ stack idx 0
>M PglBut ProeWin0 594 287 100 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_dc_CB ProeWin0 594 287 100 1 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 594 287 8 0 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 594 287 8 0 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_up_CB ProeWin0 594 287 8 0 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 601 238 2 2 857 0 0 764 1280 0 0 1024 13
>M popupMenuRMBDownCB ProeWin0 601 238 2 2 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 601 238 10 0 857 0 0 764 1280 0 0 1024 13
>M popupMenuRMBUpCB ProeWin0 601 238 10 0 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 601 238 2 2 857 0 0 764 1280 0 0 1024 13
>M popupMenuRMBDownCB ProeWin0 601 238 2 2 857 0 0 764 1280 0 0 1024 13
~ Timer `UI Desktop` `UI Desktop` \
`popupMenuRMBTimerCB`
~ Close `rmb_popup` `PopupMenu`
~ Activate `rmb_popup` `DwgPopupEditProperties`
< 2 0.182519
< 2 0.183000
~ Activate `drawing_sym_asynch` `OK_modif_push`
! Executed sub-command ProCmdEditPropertiesDwg.
>M PglBut ProeWin0 760 254 1 1 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 760 254 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_dwn_CB ProeWin0 760 254 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_mouse_move_CB ProeWin0 760 254 c0 1 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 760 254 8 0 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 760 254 8 0 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_up_CB ProeWin0 760 254 8 0 857 0 0 764 1280 0 0 1024 13
@ sel view 0
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.562500 0.000000 0
@ sel view 2
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.562500 0.000000 0
@ sel view 1
-4.241805 0.091192 8.729429 1.614424 9.546146 0.684757
-8.579329 1.751268 -4.187163 324.927913 516.024708 -367.426699 1.562500 0.000000 0
>M PglBut ProeWin0 579 610 1 1 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 579 610 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_dwn_CB ProeWin0 579 610 1 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_mouse_move_CB ProeWin0 579 610 c0 1 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 579 610 8 0 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 579 610 8 0 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_up_CB ProeWin0 579 610 8 0 857 0 0 764 1280 0 0 1024 13
@ sel view 0
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.562500 0.000000 0
@ sel view 2
1.000000 0.000000 0.000000 0.000000 1.000000 0.000000
0.000000 0.000000 1.000000 0.000000 0.000000 0.000000 1.562500 0.000000 0
@ sel view 1
-4.241805 0.091192 8.729429 1.614424 9.546146 0.684757
-8.579329 1.751268 -4.187163 324.927913 516.024708 -367.426699 1.562500 0.000000 0
@ draft item: 59
31 49 0 -1 -1 17 -1 -1 0.000000
@ stack idx 0
>M PglBut ProeWin0 579 610 100 1 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_dc_CB ProeWin0 579 610 100 1 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 579 610 8 0 857 0 0 764 1280 0 0 1024 13
>M open_note_url_CB ProeWin0 579 610 8 0 857 0 0 764 1280 0 0 1024 13
>M unvrs_lbutton_up_CB ProeWin0 579 610 8 0 857 0 0 764 1280 0 0 1024 13
>M PglBut ProeWin0 579 570 2 2 857 0 0 764 1280 0 0 1024 13
>M popupMenuRMBDownCB ProeWin0 579 570 2 2 857 0 0 764 1280 0 0 1024 13
~ Timer `UI Desktop` `UI Desktop` \
`popupMenuRMBTimerCB`
~ Close `rmb_popup` `PopupMenu`
~ Activate `rmb_popup` `DwgPopupEditProperties`
< 2 0.182519
< 2 0.183000



STD.OUT:


ERROR - U:\erichpreissler\proe\config.pro, linenum 8 : Keyword 'BLENDED_BACKGROUND' is not valid.
custom.fmt does not exist. Using system default.
ERROR - U:\erichpreissler\proe\config.pro, linenum 14: Keyword 'MENU_HORIZONTAL_HINT' is not valid.
ERROR - U:\erichpreissler\proe\config.pro, linenum 37: Keyword 'REPEAT_DATUM_CREATE' is not valid.
ERROR - U:\erichpreissler\proe\config.pro, linenum 48: Keyword 'NUMBER_WIREFRAME_COLORS' is not valid.
Exception - code was -1073741819.



STD.ERR


Haven't found this one?

 

[magneplanar]

Erich,

Start by removing, or hiding the the invalid config options, although I doubt those would affect your situation. I tend to agree with dr_gallup that drivers or hardware is likely. Mouse, keyboard, peripherals, video card...etc

cheers,

M

 

[mjcole_ptc]

I have seen invalid options from configs crash Pro/E before which is definitely a major product flaw.

<br style="color: rgb(153, 0, 0);">Fix it, Fix it, Fix it, PTC!!!

No longer used after v2001
MENU_HORIZONTAL_HINT
is a Pre Wildfire option that is no longer used or recognized by Pro/E

REPEAT_DATUM_CREATE No*/Yes
Was a very useful setting before wildfire that allowed you to create multiple datums without having to reselect Feature > Create > Datum with the menu manager. This was scrapped because the Icons are much easier.

Corrected option
NUMBER_USER_COLORS Value
Is the name for the config option that controls the number of wireframe colors. So you can change that one or comment it out. To comment in the config.pro using a text editor, place a ! at the start of the line you want to comment. Or from Pro/E you can right click and comment an option while in the Tools > Options dialog.


!%CW is the start of a Pro/E message line listing If you want a full list of all messages in your session it's a lot easier to do the following then scrolling through the message bar. It gives a full listing of all messages.
Info > Session Info > Message log

Assembly Errors: Frozen Components
!04-Oct-07 06:49:53 End wtws://bail.reddotcorp.com/R-7040/RD-5-12458-0P.asm
!%CW WARNING: Component 100 is currently frozen. Using previous placement.
!%CW WARNING: Component 125 is currently frozen. Using previous placement.
!%CW WARNING: Component 287 is currently frozen. Using previous placement.
!%CW WARNING: Component 191 is currently frozen. Using previous placement.
!%CW WARNING: Component 412 is currently frozen. Using previous placement.
!%CW WARNING: Component 953 is currently frozen. Using previous placement.

These errors appeared after the RD-5-12458-0P.asm file was loaded. Component ### is the component ID which you can show in the model tree by selecting
Settings > Tree Columns
Info
Feat ID double click or hit [>>] to add column then change width to 4 or so on the right side of the dialog.

3 is the minimum width and 300 is the max although you can drag it smaller later.
You can save these settings with
Settings > Save Settings File
Enter a descriptive name like tree_ID.cfg then you can open these settings later using Open Settings. The settings file saves both the Filter and Column Settings.

Try to open this assembly and check the assembly constraints on these items so they won't cause problems now or later. This is most likely not a problem but I felt that helping with model tree configuration might help you out a bit. I have saved settings like tree_#_id.

What caused your crash
Exception - code was -1073741819.

I searched this online and found several descriptions of the problem which turns out to be a memory access error found to cause problems on many programs in XP. I also found a posting from this site that blames the mouse drivers. Try using Alt keys instead of RMB Right Mouse Button and see if the error still happens.

Also check this post to see a possible solution to fixing what may be causing the crash.

Pro/E should come with Airbags

Topic: Quadro FX1000 + Wildfire -> problems?




Michael
Edited by: mjcole_ptc

 

[Erich with an H]

Tried it...didn't help.

 

[Joel Beckley]

Erich,


Have you tried downloading the latest patch from PTC.com.


We're using M230, and it resolved a substantial number of drawing issues that we were having.


Joel


MCAD Coordinator


Universal Instruments


Binghamton, NY

 

[AnWi]

After installing M240 and removing every MicroSoft IntelliMouse software ProE is much more stable.

Win XP Prof 32-bit SP2
Dell 390
nVidia Quadro FX 3500 & FX 4600
4 GBytes

Anders Wikstr