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PTC Technical Support Subscriptions

dr_gallup

Moderator
Has anybody else noticed a complete lack of the daily emails from PTC Knowledge Base Notification? I can't remember when I last got one so today I went into PTC Technical Support Subscriptions and found that all my selections had been wiped clean. I used to be signed up for a lot of WF2, 3 & 4 topics. I just added the WF4 stuff this time, they aren't going to do much with WF2 at this point & I don't plan on using WF3. Their lovely interface takes a zillion mouse picks to add all the subjects back ONE AT A TIME. I'm sure it was easy for the programmer, but a real PITA for the user.
 
Well, for some reason known only to the inner circle of daemons at PTC's web site, these PTC Technical Support Subscriptions emails sporadically started back up a couple of weeks ago.

The quality of the information posted however, is at an all time low. It used to be there might be a detailed description of the problem, a lame work around & a vague promise the problem would be resolved in some indeterminate future release. Now there is nothing. Checkout these I received today:

[url]https://www.ptc.com/appserver/cs/view/solution.jsp?n=kA1A000 00000PftKAE[/url]

[url]https://www.ptc.com/appserver/cs/view/solution.jsp?n=kA1A000 00000PpaKAE[/url]

Could they be more worthless?
 

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